Loss of signal in high winds

  • 1
  • Question
  • Updated 2 months ago
Has anyone else had an issue with loss of signal with high winds I lost mine last week so change the batteries in the 5-1 and the indoor station to day we have 20mph plus winds and ice lost the signal once again. Any thoughts would be appreciated
Photo of Jim Laursen

Jim Laursen

  • 45 Posts
  • 1 Reply Like

Posted 3 months ago

  • 1
Photo of George D. Nincehelser

George D. Nincehelser

  • 6575 Posts
  • 1219 Reply Likes
Is the wind blowing anything into or near your line of sight?
(Edited)
Photo of Jim Laursen

Jim Laursen

  • 45 Posts
  • 1 Reply Like
No it’s totally open no trees or anything around my place
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 197 Reply Likes
Hello Jim,
Does this happen only when you have high wind? Is there a storm or rain at this time? Wind should not effect the signal.  Please verify you are using the battery recommendations and try the troubleshooting steps listed below.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter
- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.

Photo of Jim Laursen

Jim Laursen

  • 45 Posts
  • 1 Reply Like
I use lithium energizer batteries replaced them in January there were no storms when this happened I did a hard reset just over 2 weeks ago haven’t had an issue since then but we haven’t had high winds either. I’ll post if it happens again
Photo of John Z

John Z

  • 895 Posts
  • 186 Reply Likes
Jim,

I've not experienced or have even heard of anything like that.

I recall the posts from Leandro in Puerto Rico, who watched a hurricane ramp his 5n1 wind speed up to 95 mph before the wind cups ripped off. No loss of signal, before, during, or after.

Keep watching this and reporting. Maybe we'll figure it out.
Photo of George D. Nincehelser

George D. Nincehelser

  • 6575 Posts
  • 1219 Reply Likes
I've no idea, then.  There's nothing that the wind speed itself can do to the electronics that would make it stop reporting or weaken the signal.  The unit calculates and transmits a wind speed regardless if there is an actual wind or not, so it's not like the high winds cause the unit to work "harder".

The most common cause associated with signal loss and wind is tree branches swaying in or near the line of sight.  It can be particularly bad if it is in full-leaf and the leaves are wet.

Other than that, it's hard to say what might be going on.
Photo of Dan

Dan

  • 52 Posts
  • 15 Reply Likes

Same issue here, Also when ever it storms icon flashing rain/lightning, signal will go out, here in MI were getting high winds and rain my signal went out when icon started flashing. Storm icon stopped flashing I got my signal back.

There's no interference this is a known problem with this display a flaw..

Photo of John Z

John Z

  • 895 Posts
  • 186 Reply Likes
Dan,

Something may be bugging your display, but I don't think 2 mph of wind speed difference at low speed is the problem.
(Edited)
Photo of Dan

Dan

  • 51 Posts
  • 15 Reply Likes

No, wind is really not the issue here, This problem has been present for a wile now whenever the weather icon flashes storms, The signal drops off storm eases up signal comes back, I'm not the only one a friend of mine has the same exact problem with both his identical displays.

It's odd it has something to do with the storm icon, It will do it in the winter with snow storms and summer with rain/wind.

(Edited)
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 197 Reply Likes
Hello Dan,

Heavy rain or wet foliage may create interference impacting the wireless signal between an outdoor sensor and indoor companion product (display, bridge, etc.). To ensure a strong wireless connection, mount the sensor higher up or relocate it to another area.

  • Increase the mounting height. A wireless signal traveling close to the ground and through objects like windows, walls, bushes, grass, drywall, etc., reduces the potential wireless range. Rain may cause additional interference on the wireless signal.
  • Relocate the product(s) – When moving a wireless product, even an inch can make a difference in signal strength. For products with both a sensor (transmitter) and digital display or bridge (receiver), relocating both parts may help improve the wireless range.
Photo of Dennis Visnovsky

Dennis Visnovsky

  • 39 Posts
  • 4 Reply Likes
Jim...

I had to chime in on this issue.  As Dan mentioned the loss of signal is not a wind or a wet leaf, branch, battery, line of sight, etc., etc. problem. The source of the lost signal is a flashing weather icon on your display. The icon by flashing on the display is causing interference with the signal from the sensor. How? I don't know. Something in the electronics. I have experienced this type of signal loss on two different display models. Others on this forum have also. Warranty claims have been filed and some displays replaced however, the problem continues. The weather icons that flash are usually accompanied by stormy weather and wind. 

Immediately after the icon stops flashing (it actually changes to a non-flashing icon) the signal will re-establish with the sensor. Nothing in the immediate physical vicinity of the sensor or the display changed. Only the display weather icon stopped flashing. 

Everything else on the display works fine and I have pretty much accepted the fact when the weather icon starts flashing my display readings will be compromised. I have a second different model display paired to my 5 in 1 that does not have flashing weather icons. So, I am good to go when wind and stormy weather hits.

What surprises me here is that the loss of signal on some display models due to a flashing weather icon is a known problem to AcuRite yet, no mention of that possibility is made in their comments.
Photo of Jim Laursen

Jim Laursen

  • 45 Posts
  • 1 Reply Like
Thank you for chiming in Dennis. I can’t remember if the weather icon was flashing or not. But I’m definitely going to keep an eye on that.