loss of signal emails

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  • Updated 1 month ago
I am getting multiple loss of signal emails but everything is working fine.  There is no loss of signal.  What is the solution so I do not get these emails.  I am getting them for both the weather station and my room monitor but both are working just fine.
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Bob Adams

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Posted 1 month ago

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Simon Hales

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This is getting generated by My AcuRite,  This is probably a loss of updates from your SmartHub/Access to My AcuRite more than an issue with the sensors. You can turn that off in MyAcurite Settings->Alert Rules but I would look for the issue more than just turn off the alert.
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Steve U

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Simon told you how to turn them OFFBut he is spot on, about finding WHY.
How does MyAcurite get its data? (PC, Smarthub, access).IIRC those e-mails indicate a 2Hr gap in data flow. Since BOTH sensors are involved, it is the connection, not the sensor that is off-line.