kitchen scale not working

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  • Problem
  • Updated 2 years ago
kitchen scale, brand new wont work model 4014R - bought on saturday in melbourne autralia and it doesnt work at all. very disappointed but live 2 hours from where we purchased, so hard to return.  no options on website for australian support./
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Karina Damien Love Joy

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Posted 2 years ago

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AcuRite Rachell, Employee

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Hello Karina,

We apologize for the inconvenience, this is not a model number for the unit.  The model number should be listed on the packaging or the bottom of the scale.  Thank you and have a great day!
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Karina Damien Love Joy

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Karina Damien Love Joy

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AcuRite Jennifer

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Hello Karina,

Where did you purchase the scale from and what date did you purchase the scale? Does it not turn on at all? Thank you. Enjoy your day!
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Karina Damien Love Joy

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Hi no it doesn't turn on at all. We bought it in Melbourne at a home store- the house of gifts. We live a few hours away so can't get down there to return it unfortunately. We bought it on Saturday 17 dec
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AcuRite Jennifer

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Hello Karina,

We have emailed you at the address on file for further personal information. Please check your inbox. Thank you. Enjoy your day!