John

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  • Question
  • Updated 5 months ago
Trying to register model 01536CAUDI/8900123  but it keeps telling me already registered  but station working and is on web and on wunderground but cannot register for app
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john

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Posted 5 months ago

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AcuRite Jennifer

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Hello John,

If you have it registered on the website you would log in using the same username and password for the mobile app. Please let us know if there is anything further we can assist you with.
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john

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I have loaded app and and signed on but it comes up No devices added. You must compete the set up process . and when I add device it replies ID belongs to someone else. What now
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AcuRite Rachell, Employee

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Hello John,
I can see that you have three accounts set up under three different email addresses. The email used with your PC Connect is the same email used for this community forum except it is @gmail.com .  Please let us know if you have any questions. Thank you.
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john

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HI your reply makes no sense and doesn't explain or help fix the issue.


We go to https://www.myacurite.com/#/dashboard and cant add device using the account johkool1948@yahoo.com.au. It cant be added because device ID is already registered.  PCconnect is working perfectly and sharing to weather undergrounds.

Delete any account which is not the above and then we can connect our device or can you register our deice to the above account on myaccurite.


Hope you can help. Thanks


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AcuRite Jennifer

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Hello John,

The device is already registered to an account with the email address ending in @gmail.com. Since it is already registered to an account you are not able to register it to the @yahoo.com.au email address. You would need to go to My AcuRite and log in using the @gmail.com account. This is where you would see the information that is transmitting. You would need to go into your account and change the email address from the Gmail to the Yahoo.com.au. Please let us know if there is anything further we an assist you with.