Jennifer,You are the only employee that responds at Cheney/Acurite.

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  • Updated 2 years ago
I was to receive a replacement hub (twice now) from Cheney/AcuRite. Both times it was sent to Roanoke,VA!I live in Calif.Is the third time a charm?
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Posted 2 years ago

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AcuRite Jennifer

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Hello Ron,

We are sorry to hear this is happening. I do see a replacement order was entered with the California address. However it looks like it is Roanaoke VA again for some reason. There was a deliver exception that fedex put in the tracking. This is something I will have to speak to my management about and get back to you on this. I apologize this has happened. Rest assured I will get you your smartHUB to the correct address.    Thank you.