Is there any way to check on an order online?

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  • Updated 4 months ago
Hello all, I got the invitation to buy the Access at the reduced price. I went to process the order and apparently forgot that I had an account so during checkout, after putting everything in the form including the coupon code, it gave the "this email is already registered, please log on" so I did, but then had to start all over. When I got to the shopping cart, my code would no longer work.  So then I called and sat on hold for an hour (I know I could have hit the call me back, but that never works for me) A nice woman answered and helped me. She said she saw my order, but it doesn't show up in my account.  She said it must have gone through on the guest checkout. I've yet to get an email confirming my order. I was wondering if there is any way to check the status of a guest order? I can't find it if there is.  I just don't want to miss out on this great deal.  Thanks so much,  John
PS, she did give me an order confirmation number.
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John Winn

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Posted 5 months ago

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AcuRite Rachell, Employee

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Hello John,
I can see the Access has been ordered and received at this time. We apologize for the delay in response.  Please let us know if you have any other questions. Thank you.