Is the Wireless Signal Extender for AcuRite Sensors

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Is the Wireless Signal Extender for AcuRite Sensors compatible with the new Acurite Access and other sensors like the water detector?
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J D Gill

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Posted 5 months ago

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Steve U

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Since the Access is compatible with the sensors, the repeater is also.
But I suggest you try without unless you are pushing the 300' limit. The new access has a better antenna
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George D. Nincehelser

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Make sure the Access and SmartHUB are not terribly close to each other.  There is the possibility that they could be interfering with each other.

On the radio side, both the SmartHUB and Access use the same radio receiver chip.  The antenna, of course, is different.  The Access has a vertical helical antenna that cleanly installed and easy to understand.  The SmartHUB has a long wire that meanders through the base and then is wrapped along the edge of the "paddle".  It's difficult to analyze theoretically, but it's sorta omni-like but with some apparent preference for certain directions.  It could be that configuration might work better in your particular environment.  Radio is weird sometimes.
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Eddie Minter

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Thanks, George. It's just odd that it comes and goes. I'll try separating the two devices more but I'm limited by how far I can get from the router. And you're correct; radio can be weird! I'm also not transmitting to WU since 0800 today (from the bridge), buts that a whole other issue!
(Edited)
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AcuRite Jennifer

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Hello Eddie,

After you separate the 2 please let us know if you continue to experience outages. We would be happy to assist you with some troubleshooting steps. Thank you.
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Eddie Minter

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Hi, Jennifer. The hub and Access are now about 2 feet apart. That's the best I can do with my current setup. I relocated one tower sensor (the problem one) and everything seems fine now. It's been several days without any dropouts. Once I prove the Access, the hub will be retired and this issue shouldn't rear its head again. Thanks!
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AcuRite Rachell, Employee

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Hello Eddie,
We are happy to hear this has resolved the issue. Please let us know if you have any other questions. Thank you.
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AcuRite Rachell, Employee

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Hello JD Gill,
The extender can be used with the smartHUB and Access however, it is not advertised as compatible.  To use the extender with either the HUB or Access all sensors on the account have to be completely out of range of the HUB/Access.  The HUB/Access cannot see the sensor at all before you place the extender in between.  Please let us know if you have any other questions. Thank you.
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Randy Stackhouse

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do you mean that the repeater will not work if any of the sensors are close enough to be heard by the Access device?  I need to put some sensors further away that others and get a signal into it.  Some sensors already get to my new Access, but some are out of range.  

  Was hoping iit would reach but my home has a lot of rebar and its like a faraday cage. 
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George D. Nincehelser

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The other sensors are fine.

The issue is that the Access will act on the first signal it hears.  So if the device is not completely out of range, the Access will hear the original signal and ignore the repeated signal a short time later.

In other words, the repeater doesn't help if the device is already in range, and thus you won't see a signal "boost" for that device in myAcurite since it reports the strength of the original signal.

Most people assume they will see a "boost" in all signals, but because of this behavior, they don't.  There's really nothing wrong, as the original signal was readable in the first place.
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Eric Driskell

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Wow, that isn't very usable then.  
I have internal sensors the Access picks up fine. and a 5in1 outside that is just on the edge of the range that I get a signal on 80% of the time with the regular dropouts.  Repositioning it is not possible (Concrete securing pad, public roads, metal siding).  Seems like they need a software switch to tell the Access to use the repeated signal over the original signal PER Sensor. So we can selectively control which units need help over those that are fine.
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AcuRite Rachell, Employee

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Hello Eric,
I was not able to locate a My AcuRite account under your name or email address. Do you use the Access? If so, have you tried repositioning the Access? Thank you.
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Adam

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Will the extender work with the Atlas 7/8? It's on the same frequency, right?