Installing my Smart Hub until I did step "6 Activate" I pushed activate button on bottom of HUB both Blue lights went out?

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  • Updated 5 months ago
I have been installing my AcuRite Smart Hub for all went well until I did step "6 Activate"in the instructions. When I pushed the acctivate button on the bottom of the HUB both Blue lights went out?  They will
not come back on. Looks like something failed inside.  How do I get a replacement HUB?  
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Larry

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  • Sad and frustrated

Posted 5 months ago

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Ledrak

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Larry press and hold the activate button for 10 - 15 seconds (no longer) they should come back on.
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Walt

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I had the same issue.  Used your advice and I now see BLUE - Thanks!
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Ledrak

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Your welcome Walt that's what this board is for. Good luck and enjoy.
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AcuRite Rachell, Employee

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Hello Larry,
We see you are currently updating on My AcuRite.  Were you able to turn the lights back on? Ledrak is correct, if you press and hold the activation button for 10-15 seconds the blue lights should turn back on. Thank you.