Indoor Temperature/Humidity Inaccurate on Access

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  • Updated 3 months ago
09155M - The Temperature and Humidity readings via the Access hub have not updated since the unit was installed 48 hrs ago.  It has consistently read 53 F and 100% humidity. Is it a local reading off the Access hub itself and how do I reset it? 
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Jason Anderson

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Posted 4 months ago

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AcuRite Rachell, Employee

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Hello Jason,
The Access does not have a sensor inside to measure temperature and humidity.  To reset the AcuRite Access, Please power cycle your Access and router. To do this, you will unplug your Ethernet cable from the router then the adapter for the Access, you will also need to remove batteries. After this you can unplug your router. Please leave them unplugged for about 5 minutes. When you plug them back in, plug the router in first and let it completely boot up, then you can plug the Ethernet cable into the router after that the adapter for the Access. Please let us know if you have any other questions. Thank you.