Inconsistent Reporting to Weather Underground

  • 1
  • Problem
  • Updated 2 months ago
  • (Edited)
I seem to be having a problem re my SmartHub reporting weather sensor data to Weather Underground.

As far as I can tell, the SmartHub itself is working fine - there is no power or signal loss. The internet connection is working fine. According to MyAcuRite dashboard, there has been an uninterrupted flow of data throughout the time in question. However, according to Weather Underground, there has been a significant loss of data flow for a period of time now. THere doesn't seem to be any pattern re when WU loses data vs. when it is receiving it.

I haven't changed any settings, in anything related to AcuRite or WU. Previously, WU has been working/reporting perfectly.

Any suggestions/solutions? I've already power cycled all equipment, but the problem persists.

MAC Address 24C86E***** Removed by Admin for privacy ******

WU link:
Photo of Ryan


  • 9 Posts
  • 0 Reply Likes
  • Annoyed at continuing problems with AcuRite products

Posted 5 months ago

  • 1
Photo of Ledrak


  • 1461 Posts
  • 327 Reply Likes
Ryan its not you or your system Weather Underground has a problem, may posts about it.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 198 Reply Likes
Hello Ryan,
We appreciate your patience regarding the interruption of service Weather Underground had experienced. We have communicated with Weather Underground and they have confirmed that all server issues have been corrected.  We can see your account has been online and without gaps for over 24 hours. Please let us know if you have any questions. Thank you.
Photo of Jorge


  • 1 Post
  • 0 Reply Likes
I am experiencing the same problem right now. It started on March 5th and it happens most days. My PWS ID is IVALDIVI7.

Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 198 Reply Likes
Hello Jorge,
I did look at your Station ID on Weather Underground and can see you have gaps in your temperature charts on Weather Underground. We do believe this issue is related to Weather Undergrounds site directly. We apologize for any inconvenience this may cause you.