Inaccuarate reading between display and web server.

  • 1
  • Problem
  • Updated 2 months ago
I have mdl#: 06004 sensor and 06006 display. I believe the display is accurate however the info I see on my iphone is way off. Outdoor temperature and the rainfall accumulation shows as zero. On my display the outdoor temps do not match and rainfall shows currently as 107 mm and on web states zero.
Photo of Randy Nicholls

Randy Nicholls

  • 1 Post
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 520 Reply Likes
Hello Randy,

The reason why you are seeing zero for those readings is because you are not transmitting online. We show you stopped transmitting on January 11th and did not pick back up until January 17th. You are currently offline again. To keep this transmitting you do need to keep the display plugged into the computer at all times. The software needs to be running on the computer at all times. The computer needs to be on and online at all times. The computer can not go into sleep mode or be turned off. If it is the information will stop transmitting online.