I will never buy another AcuRite Product ever! These are the worst. $800 in purchases in 3 years & not one device is still working.

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  • Updated 4 weeks ago
I will never buy another AcuRite Product ever! These are the worst. Over $700 in purchases in the last three years and not one device is still working.
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Tricia Stansbury

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  • Angry and cheated

Posted 4 weeks ago

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Dale

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For what it's worth, I've had to move away from AcuRite also. Recently, there has been almost a total lack of support here on this forum.  I've even had one of my requests for help removed from the forum. There are numerous reports of the telephone support system not being answered and calls are not returned as promised.
I too have  a few hundred dollars tied up in their equipment and have just recently taken everything down and replaced it with another system.
All this is too bad as they had a "potentially" good set up which mostly needed a quality update.
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Tricia Stansbury

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What did you go with.
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Dale

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I went back to the Davis Vantage Pro 2, a much more expensive system.
For whatever reasons, many of the companies will not accept the fact that the anemometer, rain gauge, and thermometer cannot function accurately if all are placed in the same position.
Most of their thermometers read much too high, especially in bright sunlight. Adding the fan to my AcuRite made little if any difference.
The anemometers are horrible, never having seen one which reads anywhere near the actual wind speed, regardless of location. You can imagine what kind of an arrangement you would require to have a 5-in-1, placed 30 feet above the ground. The vibrations from the wind alone would cause the rainfall readings to go bezerk.
Out there somewhere is someone who is hopefully listening and who will make an affordable unit, comprised of 5 separate pieces, each sending its own message to the home monitor. That way, each piece could be placed in the best possible location to provide accurate readings.
The thermometers would have to be very well shielded from the direct sun, and each of the units would  have to be completely adjustable to ensure accuracy.
Last but not least, the company would have to provide proper support for their equipment...
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Tricia Stansbury

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Thank you. I am looking into the Davis Vantage Pro 2. Still have not gotten a response from AcuRite. Guess they don't care about loosing another customer.
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Jim Ace

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I have been using the ambient weather ws-2902 and I find it to be much more accurate then the 5N1,  Acurite  is a failure and they won't admit it, no support and they give the same response for all the problems, like it's our fault their system sucks.  Sorry LOL
(Edited)
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Ron Stevenson

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That's why I call them AcuWronge...  Just had a hail storm take out my cups on the 5 n 1. Don't think I'll replace them.  Going back to La Cross weather station like what I had before this piece of junk came for Xmas a yr ago.  Had them going side-by-side for a while and the La Cross was always much more accurate than this crap. The only thing I don't have with it is the lighting alert but not sure how good that is when all it says is "Can't receive signal" all the time. That hail storm I mention showed we had 650 some-on strikes in 3 mins. (I think it went nuts)... Good luck on your next purchase...
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Steve U

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I replaced my Lacrosse with Acurite after the plastic failed and replacement of full assemblies (at more than the original SYSTEM cost) was the only option.  A PC on 24/7 was also the only option.  The rain sensor was .02 vs .01 for Acurite.I hear Davis is more solid, but at 3x the cost