This device is already in use. Do you want to re-enter your Device ID

  • 1
  • Problem
  • Updated 5 months ago
  • (Edited)
I think I had a problem creating my account.
I want to Reset smart hub Device id.
Device name Samri.
I can not add new email id.

I will send product photos and personal information if you send me an e-mail.
Photo of Ki-hwan Lim

Ki-hwan Lim

  • 4 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
Photo of David Vass

David Vass

  • 8 Posts
  • 0 Reply Likes
I am able to get my 5 in 1 data to Acurite, but I am no longer to get my data to weather underground. This issue occurred after converting to the smart hub. My email Address is ********@gmail.com.(removed by admin due to privacy concerns)
(Edited)
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello David,

We were able to check your account, and you are transmitting to My AcuRite and Weather Underground. Please let us know if there is anything we can assist you with.
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello Kihwan,

There is now way to reset the device ID. What is the issue you are having? Please elaborate so we can further assist you.