I want a refund!

  • 1
  • Problem
  • Updated 2 years ago
I purchased a 5 in 1 Pro PWC about 3 months ago. It has the "Smart Hub" and I've had nothing but problems with it. Repeated calls to customer service have resulted in no resolution to the problem. I would like to send this whole unit back and have my original purchase price refunded.
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Ken Stoll

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Posted 2 years ago

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AcuRite Jennifer

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Hello Ken,

We have emailed you at the address on file regarding your refund. Please check your inbox. Thank you. Enjoy your day!
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Ken Stoll

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The email states that the items must be returned in their original packaging, I do not have the original
packaging but can package it in a different box and pad it so that it won't be damaged. Will this be acceptable?
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AcuRite Jennifer

  • 11801 Posts
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Hello Ken,

It will be acceptable however we do typically ask for it in the original packaging.  Thank you. Enjoy your day!
(Edited)