I have a problem with my 5 in 1 weather centre model 01536CAUDI/8900123

  • 1
  • Problem
  • Updated 2 months ago
I have a problem with my 5 in 1 weather centre model 01536CAUDI/8900123 which I purchased in January this year. The external temperature is showing -40 deg and humidity is 1% - this happened suddenly with no issues prior to this. I've read all the previous issues like mine and completed all the various fixes as suggested by Acurite but cannot get the sensor to work correctly. I purchased the unit on Ebay Australia and cannot get any help with warranty information at all. Can anyone please assist with how I can get my system up and running again?
Photo of Bill

Bill

  • 1 Post
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6284 Posts
  • 199 Reply Likes
Hello Bill,

Please verify you are using the battery recommendations and try the troubleshooting steps listed below. I do apologize for any inconvenience, we do not provide warranty for items purchased from Ebay or any other third party sellers. 


Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter
- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.