I have a model00439DI weather station. I have no connection with the display. I replaced all the batteries and the switch is set to A.

  • 1
  • Problem
  • Updated 2 weeks ago
I have a model00439DI weather station. I have no connection between the sensor and the display. I replaced all the batteries and both switches are set to A. I tried different switch setting without any luck
Photo of Rolf Pfister

Rolf Pfister

  • 1 Post
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Robert Barnes

Robert Barnes

  • 207 Posts
  • 23 Reply Likes
Please check the model # of your system again. The one you gave only leads to the power supply. 00439
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6134 Posts
  • 194 Reply Likes
Hello Rolf,
I understand you have gone through troubleshooting however, we do need to ensure all steps have been exhausted. Please verify you are using the battery recommendations and try the troubleshooting steps listed below. If the issue continues, when and where was this purchased? Thank you.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter
- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.