how to file a warranty claim

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  • Updated 6 days ago
I got the Galileo Thermometer (13 inch) for my birthday June 2nd. I came home from work to find it broken on the ground below the shelf it was placed on. I do have a warranty and I called their toll free number and havent received a call back after leaving my number. There is no place on the website telling how to file a warranty claim, does anyone have any advice? 
Photo of eva


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  • anxious, sad

Posted 1 month ago

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Photo of George


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customer service is low priority for this company, I had my last unit for 5 years, a power serge took it out so I bought a new updated one lasted a month and have been trying for two weeks to get a RMA to send it back. no a vale.