High humidity on 01057RM 5-in-1

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  • Updated 11 months ago
  • (Edited)
I purchased a 01057RM and accessories in June so I have a model 06016 Display, 06044 temp and humidity sensor, battery pack 06052, lightening detector 06045, smart hub, and a model 06014 5-in-1 Pro+Sensor.   The humidity was reading 99% outdoors and I have reset the sensor and the display, the display is still show humidity at 85% when it is actually only 56%.    Any ideas?   After a few hours it is back up to 99% again, the actual humidity is 76%



Also, couple of suggestions, why not integrate the battery pack into the reset process?   My sensor is on a staff 10' above my roof so it is a royal pain to reset it.    Also, why isn't the lightening detector integrated into this system???   What is it integrated with???  
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Charles Gregg

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Posted 11 months ago

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AcuRite Jennifer

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Hello Charles,

When you do the hard reset steps you want to have the sensor and display close together so they connect. If the sensor is outside and the display is inside they may have a hard time connecting depending on the things in the area that could cause interference. We also recommend when you do a hard reset to change the A-B-C channel which is located in the battery compartment of the sensor. We do appreciate the feedback and on this and will take it into consideration for future development.  The display that comes with the 01057 comes with the smartHUB, indoor display, and 5-in-1 sensor. The lightning detector is not compatible with My AcuRite or this display.  The display is only able to read the 5-in-1 sensor information. The smartHUB does have additional compatible sensors. It will hold up to 10 of these compatible sensors. You would be able to view them online unless you purchased a compatible display.

https://www.acurite.com/my-acurite/environmental-monitoring-sensors.html
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Charles Gregg

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I did all of the above steps when doing the hard reset. That's why I was complaining of its difficulty since I had to go on the roof and work on the unit on a staff that had to be lowered. It kind of defeats the battery pack purpose since I haven't had to replace the batteries yet but have had to do a hard reset 3 times. Once for rain, once for wind, and now this. After the reset the humidity level dropped into the 80s but still 30% high and then slowly creeped back to 99%
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AcuRite Tori

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Hello Charles,

We have viewed your charts & details and compared these reading to other weather stations nearby. At this time we have emailed you at the email address we have on file requesting more information. Please check your inbox. Thank you.
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Charles Gregg

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Hi Tori, the unit is an AcuRite 5in1.... I tried replying to your email but it is undeliverable.
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AcuRite Jennifer

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Hello Charles,

We will send another email this morning. Please try to reply to that email. Let us know if you continue to experience the issue. Thank you.