Hi, I have model 00827 which was purchased a couple of years ago.

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  • Updated 4 months ago
It is January in NE, and I awoke to a temp reading of 150f. I did all the obvious resets, but now it says it’s 87. What now?
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Tom McM

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Posted 5 months ago

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Tom McM

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Ledrak

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Tom looking at your picture you are not showing any signal strength from your outdoor sensor. Is the red light on the sensor flashing every 15 / 30 seconds? I'm sure you did the batteries.
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Tom McM

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I noticed that as well, but after the reset and the reappearance of the bars, it still showed the temp in the 80’s
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AcuRite Rachell, Employee

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Hello Tom,

Please verify you are using the battery recommendations and try the troubleshooting steps listed below. If this does not correct the issue, the sensor will need to be replaced. When and where was this purchased? Thank you.



Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:



- Bring both units side by side and remove all batteries



- Place batteries into the outdoor sensor first



- Place batteries into display



- Allow units to sit side by side until they connect.



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Tom McM

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I have done all that, twice. The device now reads mid 70’s. When it is actually mid 20’s. I bought this a couple of years ago I believe at Home Depot.
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AcuRite Jennifer

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Hello Tom,

If the outdoor temperature is reading incorrectly, and the steps provided did not correct the issue you would need to replace the outdoor sensor.

https://www.acurite.com/replacement-sensor-606tx.html