Fridge Thermometer model 00985 sensor no 2 shows "H" on the display all the time.

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  • Updated 5 months ago
fridge Thermometer has been working fine for over a year.
Had to replace the batteries in the No 2 Sensor and after replacement the console display shows
"H" where the temp normally is.
The troubleshooting guide says this means the sensor is out of range, but this is happening at room temperature (25C).
Any ideas how to fix?
Thanks
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maurie daly

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Posted 5 months ago

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AcuRite Rachell, Employee

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Hello maurie,
Please verify you are using the battery recommendations and try the troubleshooting steps listed below. If this does not correct the issue, the unit will need to be replaced. For your convenience, I have provided a link below to the replacement. Please let us know if you have any other questions. Thank you.

https://www.acurite.com/digital-freezer-refrigerator-thermometer-with-temperature-alarms-00986.html 


Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended

Hard reset:

- Bring all three units side by side and remove all batteries

- Place batteries into display first

- Place batteries into both sensors

- Allow units to sit side by side until they connect-then place in freezer/fridge