Fan Not Starting Issue

  • 1
  • Problem
  • Updated 1 year ago
I know this is a known issue, but I wasn't able to find how to submit a warranty claim without registering my device, and as I got it as a gift over a year ago I don't have all the information required to register the device. It's been warmer recently and I've noticed that when the sun is out the temperatures are higher than other instruments in the area, including those I have on my property, by 5+ degrees.

I just disassembled the body and the fan won't kick on reliably unless I flick it.
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TheGremlyn

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Posted 1 year ago

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Ledrak

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If the unit is over a year old its out of warranty. The part is available from Acurite.
https://www.acurite.com/pro-plus-upgrade-for-5-in-1-weather-sensor.html
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TheGremlyn

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So even though I have the two solar-panel unit I'd need to buy another whole assembly?
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AcuRite Jennifer

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Hello TheGremlyn,

It is the upper half of the sensor that you are purchasing with the dual solar assembly and a new fan. You should be able to see a picture in the link Ledrak provided of what you will be getting. Let us know if there is anything further we can assist you with.
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TheGremlyn

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So even though this is a known issue that you replaced for people, I'm out of luck because I'm out of the warrant period? it would be understandable if this was a wear and tear type of thing. Had I known I would have investigated sooner as I can remember seeing this happen last summer as well.
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Steve Norrell

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If it runs OK after you 'flick it' I would try a small amount of lubricant - graphite, teflon, etc. before spending $30 for a replacement part.
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Ledrak

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The fan assembly all comes it the top section, that's how they sell it. You can try lubing it.
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Jon008

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If you like to take things apart, you can replace the fan motor yourself... This will require some soldering. The anemometer will need to be pulled off also. Motors run around $5. Just look for "hobby motors". I would recommend for everyone else that isn't very handy, to buy a model from Acurite with 2 solar panels.
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TheGremlyn

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As it is a known issue it does feel like AcuRite should take responsibility and replace it.
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AcuRite Jennifer

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Hello TheGremlyn,

There is a small white sticker located inside the battery compartment of your sensor. It starts with QC. You will need to remove the batteries to see the sticker. It may be on the side or top of the battery compartment, or even on the compartment cover. This will provide us with the information needed to see if you had a sensor with the motor problem. Thank you.  
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TheGremlyn

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Hi Jennifer, the QC number is 4515. I can provide a photo if needed.
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AcuRite Rachell, Employee

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Hello TheGremlyn,

The QC number provided would put you outside the motor issue with the aspirating fan.  Please let us know if you have any other questions. Thank you.
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Robert B

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< sigh >