Extremely poor Customer Service

  • 2
  • Problem
  • Updated 1 week ago
My outside readings don't work. Called Customer Service and was told the wait to speak with someone would be 392 minutes. Are you serious? You expect me to wait on hold for more than 6.5 hours? I'm complaining to Amazon (where I bought this thing) and then disputing the charges with my credit card company...this is a joke.
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Tony

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  • Pissed Off

Posted 2 weeks ago

  • 2
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Carl T. Avey

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I've been waiting an hour and a half and only move up 2 places in line!  Horrible support!
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Mary Sue Tipton

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I just called and was told my wait would be 149 minutes.
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Mary Sue Tipton

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I tried to install my 2nd weather station yesterday.  My first one wore out after several years.  This new weather station reads -40 degrees for the outdoor temperature even after I followed the trouble shooting steps.  Also the battery icon to the right of the temperature looks like it is only 1/2 charged but the batteries were new and I've switched them anyway. Can anyone help?