Export with AcuRite PC connect does't show proper amount of rain

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  • Updated 1 year ago
I'm using acurite 5 in 1. The amount of rain that shows on the screen, has nothing to do with csv exported information. During last three days there were about 30 mm of rain. In csv file, last rain changes were four days ago.

Is there a way to fix it?
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Alex

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Posted 1 year ago

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AcuRite Jennifer

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Hello Alex,

Are you downloading the CSV file from the PC Connect software or on My AcuRite?  What is the model number of your weather station? What is the CSV reading for rainfall and what is your display reading?
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Alex

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Hello Jennifer,

Any chance you have an answer for this problem?

Thanks,
Alex
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Alex

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Hello Jennifer,

I'm download CSV files from PC connect software.
I have 02064 Weather Station.

Last three days was raining, about 10-12 mm each day. But, in CSV file, I see the same number (490.09) for last four days. I believe it's a total...

Thank you,
Alex 
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AcuRite Tori

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Hello Alex,

We do understand that you are downloading the CSV file with the software but in addition are you getting these readings at all on your dashboard or charts & details? Thank you.
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Alex

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Hello Tori,

I can see the amount of rain on the weather station screen. Not sure what you mean dashboard.

Thank you,
Alex
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AcuRite Tori

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Hello Alex,

To get the dashboard or chart & details you would go to MyAcuRite.com. I am wondering if this inaccurate reading is showing just on the CSV files or on My AcuRite as well.

Thank you!
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Alex

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Hi Tori,

Actually this is a reason why I've stopped using My AcuRite, because it wasn't accurate. So, it inaccurate in both cases.

Thank you,
Alex
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AcuRite Tori

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Hello Alex,

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