Enable Online Sharing Error? Country code??

  • 1
  • Problem
  • Updated 2 years ago
Although I registered and the profile shows 'Canada' or "CA" as the country, when i click on 'allow sharing', I get an error across the top of the page which says:
 
*unknown attribute: country_code

and i can only cancel. not enable.
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n c

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Posted 2 years ago

  • 1
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AcuRite Rachell, Employee

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Hello N C,

We were not able to locate your account under the email address associated with your forum account.  We would like to take a look at your account. Thank you and have a great day!
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n c

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ok. i have changed my email now in my profile. maybe you can find it now. let me know.
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AcuRite Rachell, Employee

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Hello n c,

If you have Allow Sharing checked, the unit can be viewed by others. They will need to create an account to "Follow" yours or you can create an account on Weather Underground and they can follow you there.  Please let us know if this answers your question.  Thank you and have a great day!

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n c

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Thanks. yes. resolved through using Weather Underground.
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AcuRite Jennifer

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Hello N C,

We are happy to hear it is working. Please let us know if there is anything further we can assist you with. Enjoy your day!
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Ricardo Dominguez H

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I have the same problem, but only in my PC "unknown attribute: country_code". On my cel app is ok. PLEASE HELP
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AcuRite Rachell, Employee

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Hello Ricardo,

Please understand that currently the My AcuRite and it's products are only supported within the US, Canada, and UK. As we expand into other areas we will be making adjustments to the program to allow for these types of things that might appear in other countries/languages.