double charged for new access

  • 1
  • Problem
  • Updated 5 months ago
Just checked my Visa bill  and found 2 charges.
Jan 3, 2018 ACURITE.COM $52.98

Was there a double ship because of the burp (error on first attempt to check out) people experienced placing the order?
Photo of Steve U

Steve U

  • 437 Posts
  • 54 Reply Likes

Posted 5 months ago

  • 1
Photo of Jim Bootz

Jim Bootz

  • 2 Posts
  • 0 Reply Likes
Wondering the same thing. Can't get through to ask them.
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello Steve U & Jim Bootz,

If you are seeing 2 charges on the account one is probably pending and should fall off. The other one will go through. There should be only one charge and one AcuRite Access shipped.