double charged for new access

  • 1
  • Problem
  • Updated 2 months ago
Just checked my Visa bill  and found 2 charges.
Jan 3, 2018 ACURITE.COM $52.98

Was there a double ship because of the burp (error on first attempt to check out) people experienced placing the order?
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Steve U

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Posted 2 months ago

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Jim Bootz

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Wondering the same thing. Can't get through to ask them.
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AcuRite Jennifer

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Hello Steve U & Jim Bootz,

If you are seeing 2 charges on the account one is probably pending and should fall off. The other one will go through. There should be only one charge and one AcuRite Access shipped.