Does this “new” access hub have to connected directly to a router?

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  • Updated 4 months ago
After many phone calls back and forth with acurite tech support is was discovered that the smart hub must be connected directly to my router not thru a switch to the router. Is this the same limitation on the new access point?
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middave

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Posted 5 months ago

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Paul Klenk

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That is a good question.  I have mine connected to an Ethernet Connection, but I'll need to check again to see if it directly to the router or through my Ethernet switch.  
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John Z

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middave, Paul

AcuRite has said here that Access is OK to run on a switch.

From Rachell about two weeks ago:

"We do recommend connecting the smartHUB directly into your router, not using a switch. The Access however, is compatible with switches.  Please let us know if you have any other questions. Thank you."
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Paul Klenk

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Thanks for this information; it is both timely and very helpful!
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Paul Klenk

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My issue with direct connection relates to the number of ports on my SurfBoard.  There are two, so one CAT goes to my Apple Time Capsure and the other goes to the Ethernet Switch. Now, what I may try is to run the switch to the Time Capsule and that leave an open port.  So I could run the Ethernet from the remote outlet directly to the Surfboad.

I know my current configuration broadcasts because I can receive on via the web and through the iPhone app.  However, experimentation will not harm anything.

What troubles me is that I registered my Acurite 5 in 1 with Wunderground and entered the data properly at least two weeks ago.  Still not broadcasting to Wunderground which makes no logical sense.  And, Wonderground support is abolsutely terrible; they fail to responde to email
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Paul Klenk

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So, I justed tested a new configuration as mentioned above.  And it does work.  Thus, the Hub is directly connected to the Cable Modem.
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Dan

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The best connection/data transfer is always a wired one directly to your router, but a switch can/will work, If one experiences drop outs go back to the wired Ethernet set up.
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Paul Klenk

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Dan:

I am using a wired Ethernet, but probably wasn't clear in my explanation.  I have an Arris modem with only two (WAN)Ethernet ports.  Previously, one Ethernet connection was going to a switch and one was earmarked for my Apple Time Capsule.  But, I changed the configuration and it works. 

Here is the current configuration.  The Ethernet Switch is NOW directly connected to the Time Capsule via LAN.  Thus, that leaves ONE open Ethernet WAN on the Arris.  I took the Ethernet line dedicated to the smartHub and connected directly to the Arris Ethernet.  That does work, but it worked with the previous configuration.  IP Scanner shows the smartHub.

So, any thoughts on WunderGround?
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AcuRite Rachell, Employee

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Hello Paul,
We see you are currently updating on Weather Underground. Please let us know if you have any other questions. Thank you.
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Steve U

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The Access can be connected to any (decent quality) switch. Mine is connected to a 1G Netgear POE switch and has behave perfectly. (I also am using a POE splitter instead of the wall wort so I can have the Access mounted up on the wall. Photos available if there is interest)
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Rick Ankrum

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I have mine connected to the home network using a Tenda powerline adapter.