Disturbing Pattern of Access Going Offline

  • 1
  • Problem
  • Updated 1 month ago
I have noticed a disturbing pattern with my newly acquired Access.  Every time there is a rain event, approximately 12 hours after the tail end of the rain event, the Access goes offline with blinking red light.  Happened this morning again after last nights rain storm.  I left the Access alone the last time it happened for 36 hours and it never came back online.  Had to disconnect AC and reconnect and it was then again discoverable on the network and communicating with My AcuRite. Thankfully the hub I have which I never disconnected didn't miss a beat.  Acurite, please fix this issue before pulling the plug on the hubs!!!! They don't work correctly.
Photo of Monte Bliss

Monte Bliss

  • 43 Posts
  • 7 Reply Likes
  • very dissapointed

Posted 1 month ago

  • 1
Photo of David Jones

David Jones

  • 32 Posts
  • 2 Reply Likes
Have you checked to see if you have the latest firmware version ? It should be 047
Here is free tool to check: http://www.advanced-ip-scanner.com
Download the free program, open it. You don't need to actually install if, when it opens just select "Run".
Photo of Monte Bliss

Monte Bliss

  • 43 Posts
  • 7 Reply Likes
Yep, received 047 the day they released it.