Display takes hours to update

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  • Problem
  • Updated 4 months ago
Display takes hours to update.  Current outdoor temp reads 56 degrees outside but there is frost on the ground and on the windshield of my car.  It was that way all night, but in the morning it read 26 degrees for current outside temp.  It started noticing this a week ago, temp only seems to update a couple times a day.  Any solution?
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Matthew Hokanson

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  • frustrated

Posted 4 months ago

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AcuRite Rachell, Employee

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Hello Matthew,
Please verify you are using the battery recommendations and try the troubleshooting steps listed below. Please let us know if this issue continues. Thank you.


Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.




Hard reset:



- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter



- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C



- Place batteries into the outdoor sensor first



- Place batteries into display



- Allow units to sit side by side until they connect.

(Edited)
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Matthew Hokanson

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Using Duracell alkaline batteries.  I will change the channel settings and see if that helps
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AcuRite Rachell, Employee

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Hello Matthew,
Please let us know if we can further assist you. Thank you.