Device connection,

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  • Updated 1 month ago

i have a model 02064cd1,Professianal weather center 5-1

i am trying to get iPhone connection, i have the message that 'Device must be connected and reporting data to clain it. Make sure the device is connected to your router....'  What device is it ? and alsoe  can i name my device as my name ?

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Pierre Vezina

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Posted 2 months ago

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Bill Martin

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device is Access or if you have a Display with PC Connect to a laptop that runs 24x7 with no sleep mode. either of these communicate through your ISP to where data is stored. this is where phones or tablets get data.
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AcuRite Rachell, Employee

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Hello Pierre,

The Device it is referring to is your PC Connect display.  To monitor your 02064 station online, the display needs to be connected to the computer at all times with the computer up and running.  Verify you downloaded the new AcuRite PC Connect software (v.2.0.3 Windows or 1.0.46 Mac) and removed the previous software you had been using. Once this is done, PC Connect needs to be connected to add the MAC address/Device ID. Under Data Transfer you should check the box if you want automatic data transfers, then chose how often you would like them to transfer. Below you should see Weather Sharing, check the box that says Share my Weather Data, a box should appear asking for your Device ID, enter the 12 digit ID and click 'Share Now'. Under status you should see the display detected, below you should see a time stamp of the current data transfer. Below you should see My AcuRite Sharing Active. Please let us know if you continue to have this issue. Thank you.