Current Access users - not beta users

  • 1
  • Question
  • Updated 4 weeks ago
If you are a current Access user who has received and successfully connected your Access in the last several weeks, and you are not a beta or early release tester of the Access, I’m looking for some information. If you could please look at the product page for your Access (in a browser, go to the search/address field and type in the address, on your local network, of your Access device - example 192.168.1.100) and post the server address you see in the “Server Name” field I would appreciate it. Thank you in advance!
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Mark Wagner

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Posted 1 month ago

  • 1
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Steve U

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atlasapi.acurite.com
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Mark Wagner

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Thank you, same as what I see. I’m starting to think I just have a bad Access unit.
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Steve U

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correction. the domain is myacurite.com
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Mark Wagner

  • 77 Posts
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Got it, thanks.
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AcuRite Jennifer, Employee

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Hello Mark,

We see that you have been in contact with our AcuRite Loyalty Team regarding your AcuRite Access, and they are working on a warranty claim with you. Please let us know if there is anything we can do for you.