Constant high 98% humidity reading for the last two months.

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  • Updated 3 months ago
Constant high 98% humidity reading for the last two months. I have removed batteries from both the station and the monitor. I'm thinking it is in the station since both of my monitors are showing 98% and our humidity has certainly changed over the last two months. I have disassembled and cleaned the unit. I've done a hard reboot, changed the channels, changed and checked the batteries, changed channels, did everything that I can think of. Unit model # is 06014RM.
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Joseph Poole

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello Joseph,
I understand you have done troubleshooting, we do need to ensure all troubleshooting steps have been exhausted.  Please verify you are using the battery recommendations and troubleshooting steps listed below. If you have and the issue continues, you will need a replacement.  When and where was this purchased?  What is the exact model listed on the bottom of the sensor? This will tell us if you are compatible with the replacement temperature and humidity board. Thank you.


Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:

- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter

- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C

- Place batteries into the outdoor sensor first

- Place batteries into display

- Allow units to sit side by side until they connect.

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Joseph Poole

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Yes I did all of the above (more than once). This was a Christmas 2016 gift. Unit model # is 06014RM. Please reply via email jwpoole01@yahoo.com