chart on android tablet

  • 2
  • Problem
  • Updated 2 years ago
The app on my tablet worked perfectly until a couple days ago. The chart doesn't seem to update anymore; appears to display data from 12am-1:30am on the last day it worked....I guess. Anyone else see this problem?

Thanks,
Mike
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Mike

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Posted 2 years ago

  • 2
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Ledrak

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I don't believe they have released a new app for tablets on the new system  yet.
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Paulb

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The android app on my phone did the same thing. It was working fine and now only reports 12am-1:30am. The web app on the PC or on the mobile phone browser are up do date. The issue is limited to the app. The apps dashboard data is up to date. Its only the chart data that is not.
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Mark

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Does the same on my Android phones. Works fine on the iPad.
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Mike

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Thanks everyone, should have waited one more day; charts are working today.
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AcuRite Rachell, Employee

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Hello Mike,

We do not currently have an application for tablets.  We do plan to release one in the future.  Please let us know if you have any questions.  Thank you and have a great day!
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Paulb

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Still not working for me
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rich bagley

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I'm having the same problem with my Samsung 6.  Used to work fine now it won't chart the whole day.  Any fixes?
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Mike

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Rich, my charts started working again. Ledrak said the apps may not be 100% yet, so maybe Cheney needs more time to fine tune the apps.
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AcuRite Jennifer

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Hello All,

For those of you experiencing a problem in the charting, we are currently looking into this. This does seem to be affecting customers who are on the Android platform. Have a good day!
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Mike

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Jennifer, thank you for the update.
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AcuRite Rachell, Employee

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Hello All,

Our My AcuRite app on Google now supports Android tablets.  If you have a tablet, please download our the new application!  Thank you and have a great day!
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Mike

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Hi Rachel,
Sorry, I was out of town. Thank you for the update.

Thanks,
Mike