We recommend logging into www.acu-link.com on your internet browser and verify that AcuRite HQ has been unfollowed on your dashboard. Once this is completed, you will want to reboot your phone and then reopen the app. If this does not resolve the issue, please let us know.
To unfollow AcuRite HQ, please follow the steps below:
- In the upper right hand corner you will see a white box with your email address on it, please click on that box.
- In the drop down menu, please select "Follow my friends bridge"
- You will now see a box that has a red and white "X" with the following next to it: 24:C8:6E:01:16:C3 Lake Geneva, WI 53147
- Click on the red and white "X"
- You will now get a pop up window that will ask you if you want to unsubscribe from that bridge, please hit okay to confirm.