Cannot connect MyAcuRite with WeatherUnderground

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  • Problem
  • Updated 2 weeks ago
While I was gone for a few months I got a notice from WeatherUnderground that my PWS has stopped reporting.   I have tried to reset the connection however when I select "Sharing with WeatherUnderground" and "edit" it will not save my Password.   I have entered the Key and the actual password but neither works.   I deleted and reentered the "Share" information from scratch but still nothing.    Any suggestions?
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Richard Heidecker

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Posted 4 weeks ago

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AcuRite Rachell, Employee

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Hello Richard,
The Password on Weather Underground will not show after selecting Save.  It will always appear that there is not a password entered after clicking 'Edit'. Please remove your Weather Underground credentials from My AcuRite completely and re-add them. Please DO NOT COPY AND PASTE THE CREDENTIALS. Use your Station Key as the password instead of your password for Weather Underground. Have you tried creating a new Station ID on Weather Underground?  Let us know if this issue continues. Thank you.