Cannot add product

  • 1
  • Problem
  • Updated 2 years ago
I have purchased 2 of your weather stations model 01536 in the last 2 months... I created an account and registered both units and received an e-mail confirming registration... When I try to add a product I get rejected because they are not registered... I have repeated registration several times with no luck... What am I doing wrong...
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Gary Silva

  • 1 Post
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  • frustrated

Posted 2 years ago

  • 1
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AcuRite Rachell, Employee

  • 6428 Posts
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Hello Gary,

Please verify you downloaded the new AcuRite PC Connect software and removed the previous software you had been using previously.  Once this is done, PC Connect needs to be connected to add the MAC address/Device ID.  Under Data Transfer you should check the box if you want automatic data transfers, then chose how often you would like them to transfer.  Below you should see Weather Sharing, check the box that says Share my Weather Data, a box should appear asking for your Device ID, enter the 12 digit ID and click 'Share Now'. Under status you should see the display detected, below you should see a time stamp of the current data transfer.  Below you should see My AcuRite Sharing Active.  After this is set up you can click the plus button on My AcuRite and add your Display Device ID.  Please let us know if you have any other questions. Thank you and have a great day!