Can not connect to the Acu-link mobile web app

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  • Problem
  • Updated 2 years ago
When I try to connect to the Acu-link from my android based cell phone, I keep getting a message " Error, Read timed out."  What is the problem?  If I were to assume, I would say AcuRite has screwed something up again.  It was working several months ago and now nothing.
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Rob Hicks

  • 13 Posts
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  • Very disatisfied

Posted 2 years ago

  • 1
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AcuRite Crystal

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Hi Rob,

If the AcuLink app displays a server error, log into www.aculink.com with an internet browser and verify that AcuRite HQ has been removed from the account.

1) Login to http://www.aculink.com on a computer. After login, navigate to the upper right hand corner and click on the drop down menu by your e-mail address.
 
2) Select "Follow My Friend's Bridge" from the menu.

3) Click on the red X on the left of the AcuRite HQ bridge MAC address (Location: Lake Geneva, WI)
 
4) Click the "OK" button to stop subscribing to this bridge.

5) Restart the iOS AcuLink app on the phone.

If you have any other questions, please call AcuRite Customer Support at 877-221-1252


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Kenneth Hyde

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This worked for me. Thanks