Can I get the AcuRite Access discount on an out of stock item?

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  • Updated 2 months ago
Recently I received an email to get a discount on packages with the AcuRite Access.  Well, the only bundle that appeals to me is the one with the rain gauge.  However, it is out of stock.  I assume this discount is only for a short period of time, so will it expire before I can order the rain gauge package?  
I want to express how frustrating it has been trying to get things going.
A year ago, I was given a rain gauge, temp sensor, hub combo for Christmas.  It worked well, when the AWS services were up until the rain gauge died.  Since I didn't have the receipt, given that it was a gift, I was out of luck.  I basically had a hunk of worthless plastic.  Now, I get offered a discount to upgrade my broken junk to the new AcurRite Access.  So I went out to see what impact it may have on me to replace my broken junk only to find the only package that might fit, is out of stock.

Strike 1 - the rain gauge broke
Strike 2 - your refusal to honor any type of warrenty
Strick 3??? - I won't get the discount due to "out of stock".  Waiting to see if it will actually be the third strike.

Come now Acurite.  Let's consider customers as important instead of lemmings to guide to the cliff.
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  • Extremely frustrated

Posted 2 months ago

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AcuRite Rachell, Employee

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Hello William,
The bundle you are interested is expected back in stock on 3/8/18. The discount that was offered for the AcuRite Access will still be valid at this time.  Please let us know if you have any other questions. Thank you.