brand new model 02064CDI weather station backlight display flashes off and on

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  • Updated 3 years ago
My brand new model 02064CDI weather station backlight display flashes off and on an d I cannot get it to stay on constant. I am thinking the Power Adapter may be bad, when the light is off the low battery icon is displayed ( I have put two sets of new batteries in) which is odd and when the light comes on the low battery icon disappears. Also , I cannot get the Weather Ticker to change. Everything else seems to be working but I may have gotten a "Lemon: display unit? I have done the troubleshooting tips that others have tried. Removed new batteries, still does the same thing.
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Steve Cooper

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Posted 3 years ago

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AcuRite Crystal

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Hi Steve,

The following instructions should help resolve any issues you are having with your display.

To do a factory reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.


- Remove all power, AC adapter and batteries, from the display unit.
- Inside the batter compartment there should be a white sticker with four numbers on it, please email those numbers to me.
- Press and hold down the CLEAR RECORD/RESET button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the CLEAR RECORD/RESET button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.

If this does not resolve the problem, please let us know.