Bought it as new. NOT. Possible to deregister. Smarthub

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  • Updated 1 year ago
I bought what I thought was new Smarthub. When I went to register it, it said it was regestered before. Is it possible that it can be deregistered. If not I bought a boat anchor..
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Bill Mertzeis

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Posted 1 year ago

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AcuRite Jennifer

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Hello Bill,

Where was the smartHUB purchased from? Did you ever have the device ID registered on My AcuRite?
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Bill Mertzeis

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Bought it on ebay. Said it was new, box opened. Never got it to register
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AcuRite Rachell, Employee

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Hello Bill,

We do not warranty items purchased from eBay.  At this time we would recommend contacting the seller.  Please let us know if you have any questions.  Thank you.
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