BLUE LIGHT STEADY

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  • Problem
  • Updated 4 months ago
Blue lights stay steady, no blinking. Already reset bridge, unplug bridge, change internet conection, sensor whitin range, and blue lights still steady, in the back of bridge amber ligth flashes ramdonly, green liht steady, WHAT CAN I DO
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ALFREDO

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Posted 5 months ago

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AcuRite Jennifer

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Hello Alfredo,

The lights should function as follows: The left blue light is a network status light. It should flash for 1 second each time a reading is sent otherwise it will be steady. The right light should be solid steady. There should be an amber light in the back that is flashing where the Ethernet is plugged in. The green light should be solid. Please power down the smartHUB and router for 2 minutes. Unplug the Ethernet cord from the back of the router. After the 2 minutes power up the router. Wait for it to come back online. Once online go ahead, and plug in the Ethernet cord, and power up the smartHUB. Give it a couple of minutes and it should start transmitting online.
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ALFREDO

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I have done your instructions , blue ligths still steady. ? What else can i do ???
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(Edited)
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AcuRite Rachell, Employee

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Hello Alfredo,
Please try a different Ethernet cable and/or port in the router.  If this does not correct the issue, the smartHUB will need to be replaced. When and where was this unit purchased? Thank you.
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ALFREDO

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BLUE LIGTHS STILL STEADY , BOUGTH IT 3 YEARS AGO TO ACCURITE.COM.
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AcuRite Jennifer

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Hello Alfredo,

At this time we would recommend replacing the smartHUB with the new AcuRite Access. You can request a discount code for the Access via this link. http://go.acurite.com/request-an-acurite-access-upgrade-code