Battery problem

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  • Question
  • Updated 2 months ago
I have a battery problem.  They only last a few days used to last months.  Need help.
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Reggie Hill

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Posted 2 months ago

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AcuRite Rachell, Employee

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Hello Reggie Hill,
What is the model number of your unit? Please verify you are using the battery recommendations listed below. Please check the battery compartment for any corrosion. If you do see corrosion you can try to clear the corrosion out of the battery compartment using rubbing alcohol and a swab.  When and where was your unit purchased?

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.
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Matthew Kiefer

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Dear Acurite, by now you should realise you have a product problem with battery life and your sensors. Telling people to follow a battery guideline as if they're stupid is insulting. I and others are fed up with you avoiding the issue with that repeated guideline story. You don't seem to care that you are selling a defective product. I have two sensors that use up the batteries in one day from the day I received them and all you can offer is that guideline and tell me I can buy new sensors? No, you need to address this and either refunds me or replace these defective sensors with tested sensors that don't use up the batteries in one day.