Backyardweather app not working ?

  • 1
  • Problem
  • Updated 2 years ago
Why can't I see stats on backyardweather screen
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caredlands

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Posted 2 years ago

  • 1
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AcuRite Jennifer

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Hello Caredlands,



We have responded to you on multiple forums, and we attempted to call you as well.  Please call AcuRite customer support at 877-221-1252 if trying the steps on other threads does not resolve the problem. Thank you. Have a good day!
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caredlands

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After two days of fussing and cussing I got backyardweather going. ---- Am waiting for the invite email to upgrade . If I buy the smart hub bridge will it come with the new app Could you check to see if I still have an account so I will be sent the invite email ---- I had to delete and open new account to get backyardweather working
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AcuRite Jennifer

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Caredlands,

Good Afternoon. If you purchase the new SmartHUB then you will have My AcuRite available.  We have noted that you have posted in multiple places and we’ve done our best to respond to each of those requests.  To simplify things we would ask that you keep your comments in one thread this way we can keep all of the information together and assist you more effectively.  We would be happy to assist you in getting your system going. For a more immediate response you can contact our AcuRite customer support as well at 877-221-1252 as stated above. Thank you. Have a good day!
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