Assistance required with the Acurite Access upgrade role out

  • 1
  • Question
  • Updated 3 months ago
Good day,

In November 2017 I purchased 2x 5-in-1 Sensors with the HD display and lightning detector packages.  Along with this I also bought 2x SmartHubs to connect them to WU etc.  

My problem is, I live in South Africa, as you do not ship to South Africa and can also not accept credit cards for payment outside the US and Canada, I purchased these items through Amazon after a failed purchase attempt through Acurite.  (I logged a query regarding this as well, which was resolved.)

Now with the implementation of Acurite Access replacing the Smarthub I would like to take advantage of the special discount code sent to me for the Smarthubs replacement.

The problem which I will be running into will be the same as my original purchase of which, I cannot buy or receive any instruments directly from Acurite.  Thus I will be unable to buy these instruments at the discounted rate merely 4 months after purchasing them.

I require your assistance on how you can accommodate me in purchasing these 2 new Access hubs at the discounted price and getting them sent to South Africa.  Perhaps an Amazon discount code if you cannot directly assist?

Looking forward to your feedback,

Kind Regards
Denzil 
Photo of denzil

denzil

  • 4 Posts
  • 0 Reply Likes
  • hopeful

Posted 3 months ago

  • 1
Photo of denzil

denzil

  • 4 Posts
  • 0 Reply Likes
Can someone from Acurite please advise to my above post.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6134 Posts
  • 194 Reply Likes
Hello Denzil,


At this time we only ship to the US or Canada. To order from AcuRite.com using the discount code you will need a valid US or Canadian address and a card associated with a valid US or Canadian address. The discount is only valid through AcuRite.com. We are very sorry for any inconvenience this may cause you.