Aspirating Fan Problem Again

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  • Updated 3 months ago
In February of 2016, I filed a successful warranty claim on my then 2 month old 5in1 aspirating fan.  I received the new solar assembly shortly thereafter and now that aspirating fan has given up the ghost after two years.  Same issue as before.  The motor will only spin if I start the fan with my finger in the sunlight.  Knew something was wrong when my temps were way high again and I couldn't hear the glorious hum of the motor. Lost my Goldstar status too. :(

My question is.. Are the new motors improved at all since that particular issue? I am not wanting to invest much more in this unit.  May go another route. Below is my order number for the warranty replacement and the QC number of the current fan.

Thanks,
Monte
2016 Order #100159850
QC4315
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Monte Bliss

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  • dissapointed in fan quality!

Posted 3 months ago

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Jon008

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If you are handy and like to take stuff apart and repair etc, you can buy a DC hobby motor the same size that is in the wind sensor, and replace it very cheaply. You will need to do some soldering, and also be able to jerk the magnet bar off the spindle, or remove the anemometer spoons from it. This can be quite stubborn to come off.
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Monte Bliss

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Are you aware of any particular motors with a part number that provide as good or better performance?
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Jon008

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Sorry, I am not. Other users have reported the motors they have tried last a year running non stop. These motors were modified to run at night as well. Check E-bay for DC hobby motors...
This is the right size.https://www.ebay.com/itm/Mini-300-Solar-Power-Motor-DC-3V-5V-6V-6000RPM-Small-Round-Hobby-Toy-Motor-...
(Edited)
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Monte Bliss

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Thank you so much.  Gets me closer to what I need.
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George D. Nincehelser

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The life expectancy of the fan motor is going to vary depending on your particular environment, but it's a sure bet it is going to wear out someday.  That's why it is in a module that is user-replaceable. 
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Jack Canavera

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AcuRite does sell a dual solar panel upgrade for the 5-in-1.  Not sure if you have that but that might be helpful in keeping that sun producing ample power to turn the motor.  It's a known fact as the units age that it does take a little more power to get them spinning.  Note the new Atlas now has 3 panels to provide power for the fan.
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Monte Bliss

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I have always had the dual solar panel unit.  I keep hearing about the Atlas but haven't seen a firm timeline when they will be released.  That's part of my dilemma on not wanting to invest much more time in this unit if they release those new series of sensors soon. 
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KN

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You have to understand that their entire product line is only designed to last the length of the product warranty, 12 months maybe - they will not support their product after this.  After that, get out your wallet, and expect to take some time with the repairs.  Or, you could take matters into your own hands if your an electrical engineer and order up parts to repair the faulty product yourself.  What a great system.
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George D. Nincehelser

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Someone should probably verify this, but from what I can tell it looks like the data is written to the card on top of the hour, 20 minutes after, and 20 minutes before.  So if you time it right you shouldn't miss any data if you remain focused on what you're doing and get the card back in before the next write time.

Another thing I've been curious about is if you can get one of the SD cards with WiFi built-in (typically used to upload images from cameras) and have the data automatically uploaded to a server.
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Jack Canavera

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George the information I posted regarding the writing of data to the card is verbatim from the Beta Support team.  I wrote them and asked them to explain the functioning of the SD card and the reporting frequency.  I know in my testing the card did not follow the clock like you observed.  It just was in 20 minute periods.  Pulling the card and replacing it started the 20 minute period from the time the card was reinstated.  
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George D. Nincehelser

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That's what they told me, too, but my experience just didn't match.  The data was always written in those specific 20-minute intervals.

Maybe some of us got a different version of the display firmware.
(Edited)
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Jack Canavera

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Well you've gotten me curious so I'll pull my card tomorrow and take a look and see.  I haven't had the card out for about 3 months now.  I did get a replacement display because there was an issue with alarm volume that I found and they sent me a new unit.  Ended up being a problem requiring them to go back to production and make changes with future display units.  Replacement display they sent me had the same weak volume.  I'm sure all of us with the beta displays have low volume on our alarms.  No real issue as far as I'm concerned.  
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George D. Nincehelser

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Interesting about the low volume.  I noticed it, but I just assumed it was because of my hearing loss and didn't report it.
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AcuRite Jennifer

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Hello Monte,

If the fan is not functioning anymore we would recommend replacing the solar assembly. We have made upgrades to the fans. There is a 1 year warranty on our purchases.  I have provided the link to the dual assembly.  https://www.acurite.com/pro-plus-upgrade-for-5-in-1-weather-sensor.html  At this time we have no further information on the Atlas series. Please let us know if there is anything further we can assist you with.
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George D. Nincehelser

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The SmartHUB was never going to support the Atlas.  
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Jon008

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The improvement of the new access is worth upgrading and discontinuing the hub. Also, if you want to use an Altas, you will need to upgrade anyway. Acurite is making you a good deal here... There was no way they could make the smarthub work for the future.
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Monte Bliss

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I understand that, but I want to be the one to pick my replacement date, not have it dictated to me by an extortionist company. When Microsoft stated their End-Of-Life of Windows XP, they didn't stop it from running, they simply stopped support of that product.
How long will they support the Atlas? Access?
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George D. Nincehelser

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Given past experience, more than 7 years.

The difference here from your Microsoft example is that Acurite has to keep a data center running to support these devices.  With no subscription fee for the service, it's simply impractical to keep things running indefinitely.
(Edited)
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KN

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Too bad they didn't mention that when we purchased the product.  "Oh, and hey folks, we're going to go ahead and force you to pay us for a hardware upgrade because we didn't plan ahead."