Are there any telephone numbers that are actually working?

  • 2
  • Question
  • Updated 3 months ago
I am trying to contact sales/support about a escalation and can't get through to any of the telephone numbers.
Photo of Kevin Spelay

Kevin Spelay

  • 10 Posts
  • 14 Reply Likes
  • frustrated

Posted 5 months ago

  • 2
Photo of Katherine R.

Katherine R.

  • 4 Posts
  • 5 Reply Likes
Doubtful.  They're dealing with the fallout from their SmartHub announcement.
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello Kevin,

We can see you were able to get in contact with an AcuRite Loyalty Team member. Please let us know if there is anything further we can assist you with. Thank you.
Photo of T Blackwell

T Blackwell

  • 1 Post
  • 0 Reply Likes
For several days I have tried to call the number shown on the product  - 877 221 1252. I get a recording that there are "Systems problems." How can I simply call your office and get answers about an Acurite product?
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6284 Posts
  • 199 Reply Likes
Hello T Blackwell,
We are very sorry for any inconvenience you have experienced trying to reach the AcuRite Support Team.  Due to the overwhelming response to the launch of the new AcuRite Access, our call volume has greatly increased. We did recently change the numbers to reach support.  For general questions: 262-729-4852 for My AcuRite questions: 262-729-4850. However we are happy to assist you here with any questions you may have.