App doesn't update

  • 2
  • Problem
  • Updated 5 months ago
My phone app isn't changing temperatures, even when the sensors are. I've tried refreshing it, uninstalling and reinstalling, turning off phone, and it's still said the same numbers as yesterday.
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Amber Blackhurst

  • 1 Post
  • 0 Reply Likes
  • frustrated that I just bought this product and it's not doing what I hoped

Posted 5 months ago

  • 2
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AcuRite Rachell, Employee

  • 6236 Posts
  • 198 Reply Likes
Hello Amber,

I can see your HUB was offline on 1/15 when this was posted. This was very likely the issue you had been experiencing. If you continue to have this issue, What is version is your phone?  Are you using iPhone or Android? Thank you.