Android app not working

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  • Problem
  • Updated 3 years ago
Getting server timeout issue. Most likely related to server issue but I wanted to verify.
Photo of Wayne Hywari

Wayne Hywari

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  • frustrated

Posted 3 years ago

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AcuRite Crystal

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Hi Wayne,

If the AcuLink app displays a server error, log into with an internet browser and verify that AcuRite HQ has been removed from the account.

1) Login to on a computer. After login, navigate to the upper right hand corner and click on the drop down menu by your e-mail address:
User-added image

2) Select "Follow My Friend's Bridge" from the menu.

3) Click on the red X on the left of the AcuRite HQ bridge MAC address (Location: Lake Geneva, WI):
User-added image
4) Click the "OK" button to stop subscribing to this bridge.

A popup appears click OK to unsubscribe from bridge

5) Restart the AcuLink app on the phone.