After installing Access my soil/liquid probe won’t read over 158 degrees on MyAcuRite

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  • Updated 5 months ago
I have 3 different room monitors, model 276. All have soil/liquid probes attached to them. One of which monitors the temperature of my outdoor wood stove. After installing the new Access hub the probes will not read over 158 degrees on the my accurite dashboard. The correct temperature of the stove will display on the 276 itself and on an indoor display i have in the house. If the temperature of the stove falls below 158 it will correctly display on MyAcuRite dashboard. It’s almost like the new access hub isn’t programmed to read above 158 degrees. Been trying to contact customer support all week and just got cut off after 4 hours today. I have been a happy customer for over 2 years but i am really upset about this.
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Joe

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Posted 5 months ago

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John Z

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The upper spec limit is stated to be 158 degrees F. How high were you running these?
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Joe

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Well right now the probe monitoring the stove is reading 176 degrees on the display but on the dashboard it reads 158
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Joe

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This system has been working flawlesly for 2 years..only after i installed the access hub is when the problems began
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John Z

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Probes used in cooking thermometers are simple robust RTD (resistive) devices. The probe element in the soil/liquid sensor is a little digital microchip. I'm surprised that neither it nor the cable have died in this service.
(Edited)
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Joe

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Worked great and still is....this access hub is the issue...will be switching back to smart hub
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Joe

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I see what you are saying now. The website says it will only read up to 158 degrees. They have changed that because when i bought the system two years ago i know that was not the case. Which makes sense why all my older equipment will still read the temp above the 158 degrees. Looks like i an throwing this system in the trash and looking for something else. RIDICULOUS!
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Joe

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Switched back to smart hub, problem solved!!! The issue is with the new Access hub. I guess i am just out of luck when the smart hub gets retired next February.
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John Z

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OK and good luck, Joe!
Keep those babies out of the trash! They can serve you in many ways even after the hub retires. I use them to monitor a freezer, or check on a pipe at risk of freezing, or report the lake temperature to me.