Acurite Smarthub 09150TRX Quit Working

  • 1
  • Problem
  • Updated 1 year ago
I recently just tried to reconnect my acurite smarthub after the migration to my acurite and no matter what I try to do the smarthub no longer works. It is connected straight to the router and the lights will come on as if the smarthub is updating, and thenthey will then go solid. Every time I try to add the smarthub on my acurite I get the following message: 
  • Device must be connected and reporting data to claim it. Please make sure the device is connected to your router and the status lights are blinking.

I have tried to re register the device and even when the status lights are blinking the smarthub will not connect. I also have restarted the device and restarted the router to no avail.
Photo of Scott

Scott

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6411 Posts
  • 200 Reply Likes
Hello Scott,

We have emailed you at the email address on file. Please check your inbox.  Thank you.