AcuRite is acting AcuWRONG

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  • Problem
  • Updated 4 months ago
AcuRite is acting AcuWRONG with this SmartHub debacle.Rendering mine obsolete after I've only had it one year, and for many others less than that, is simply wrong. The SmartHub could certainly work beside an Access but AcuRite chooses instead to upset its customers with this shady method of forcing them to buy new equipment. Are we to believe or take it on faith that you won't pull this stunt again? Not likely. I was going to purchase a full system for my grandson's high school, but won't due to this type of nonsense. By the way, I never even got a coupon code or notification. AcuRite just can't get it right.
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Bill Otten

  • 5 Posts
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  • upset.

Posted 4 months ago

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Stephen Maye

  • 19 Posts
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Totally agree.  The smarthub was a significant upcharge to the system I purchased 1 year ago.  Now, sorry we will not support anymore.

Done with Acurite.
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AcuRite Jennifer

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Hello Bill,

We are sorry that you feel this way. The email for the coupon code went out to users who have their smartHUB registered on My AcuRite. If you did not receive your coupon code, you can request one at the link below.

http://go.acurite.com/request-an-acurite-access-upgrade-code